Question 1

What is your cancellation or rescheduling policy?

Accepted Answer

We understand that schedules can change. If you need to cancel  your  cleaning, cancellations must be made at least 1 week before the next scheduled service by emailing support@littleluxuriescleaning.com. This allows us to adjust our schedule and serve other clients.

Cancellations made more than 1 week in advance of the scheduled cleaning will not incur a charge. However, cancellations made within 1 week of your service will be charged for the full amount of the service.  
 
Rescheduling: You may reschedule services up to 1 week prior to the next scheduled service at no charge by emailing support@littleluxuriescleaning.com. This allows us to adjust our schedule and serve other clients. Rescheduling within 1 week will be charged the full cleaning price.

Question 2

Are your cleaners insured, bonded, and background-checked?

Accepted Answer

Absolutely! All of our cleaners at Little Luxuries Cleaning LLC are thoroughly background-checked, trained, and fully insured and bonded. Your safety and peace of mind are our top priorities.

Question 3

What Services do you offer?

Accepted Answer

- Bi-weekly Cleaning
- Monthly Cleaning
- One-time Deep Cleaning
- Move-out Cleaning

Additional upgrades are available, including bed sheet changes, interior refrigerator cleaning, and interior oven cleaning.

Question 4

What if I am not satisfied with the cleaning?

Accepted Answer

Little Luxuries Cleaning provides an extensive range of residential cleaning services, including:

At Little Luxuries Cleaning LLC, your satisfaction is our guarantee. While we do not offer refunds, if you are not completely satisfied with your cleaning, please notify us within 24 hours. We’ll make it right by sending a team back to address any concerns free of charge.

Question 5

How do you determine pricing for your services?

Accepted Answer

We provide flat rate pricing, as outlined in our sign-up form, enabling you to tailor your preferences and gain a clear understanding of the costs prior to our arrival.

Question 6

Terms and Conditions

Accepted Answer

Last Updated: 10/22/2025 - Welcome to Little Luxuries Cleaning LLC. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully. 1. Introduction Little Luxuries Cleaning LLC provides residential cleaning services designed to meet your needs. By booking a service with us, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services. 2. Services Offered Little Luxuries Cleaning LLC offers a range of residential cleaning services, including but not limited to, general cleaning, deep cleaning, and move-in/move-out cleaning. We reserve the right to refuse services or modify our service offerings at any time. 3. Requesting Services and Cancellation Policy Requesting Services: Services can be requested via our website. Services are subject to availability. Cancellation: Cancellations of service must be made at least 1 week before the scheduled service by emailing support@littleluxuriescleaning.com. Cancellations made within the 1 week window may incur a cancellation fee of 100% of the fee associated with your service. Rescheduling: Clients may request a reschedule of service, however, charges may apply. For cancellations more than 1 week prior to the scheduled service, there is no cost. For rescheduling within a week prior to service will be charged the full price for the cleaning.  4. Pricing and Payment  Pricing listed on Website: Our pricing is based on the scope of work and is provided during the service request process. All prices are subject to change without prior notice. Payment: Payment is due upon completion of services and will be automatically charged to the card on your account unless otherwise agreed upon. We accept all major credit/debit cards and ACH payments. A credit/debit card or ACH information must be added and saved to your account for payment processing. Late payments may incur a late fee of $10 per day. Deposits: A deposit may be required for certain services or for first-time clients. This will be communicated at the time when your proposed service is sent for approval.  5. Liability and Insurance Property Damage: While our team takes utmost care, Little Luxuries Cleaning LLC is not liable for any pre-existing damage to property. Any damages caused by our team must be reported within 24 hours of service. Insurance: We are fully insured for the protection of our clients. However, we are not liable for items that are fragile or have significant value (monetary or sentimental), and we recommend securing such items prior to our arrival. 6. Client Responsibilities Preparation: Clients are responsible for providing access to the property at the scheduled time. Areas to be cleaned should be free of excessive clutter. We are not responsible for cleaning in areas that are inaccessible. Pets: Pets should be secured and away from areas to be cleaned for the safety of our staff and your pets. 7. Health and Safety Hazardous Conditions: Our cleaners are trained to avoid hazardous materials or unsafe conditions. We reserve the right to refuse service if the environment is deemed unsafe. COVID-19 and Other Health Protocols: We adhere to strict health protocols. Clients are expected to notify us if anyone in the household is experiencing symptoms of contagious illnesses. We reserve the right to reschedule services in such cases. 8. Privacy Policy We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and share your data. By using our services, you agree to our data practices. 9. Termination of Service Little Luxuries Cleaning LLC reserves the right to terminate services at any time, with or without cause. Clients may also terminate their relationship with us, provided all outstanding fees are settled. 10. Changes to Terms and Conditions We may update these terms and conditions from time to time. Any changes will be posted on our website with the "Last Updated" date. Continued use of our services after changes have been made constitutes acceptance of those changes. 11. Dispute Resolution In the event of a dispute, both parties agree to first attempt to resolve the matter through informal negotiation. If a resolution cannot be reached, disputes will be handled in accordance with the laws of the state of Virginia. 12. Contact Information For any questions or concerns regarding these terms and conditions, please contact us at: Little Luxuries Cleaning LLC 525-K East Market St #316 Leesburg, VA 20176 703-249-9660 support@littleluxuriescleaning.com 13. Acceptance of Terms By using the services of Little Luxuries Cleaning LLC, you acknowledge that you have read, understood, and agree to these terms and conditions.

Little Luxuries Cleaning

Housekeeping Made Simple: Serving Northern Virginia: Reston and Ashburn

Experience the Little Luxuries Difference

Exclusive Building Expertise

Woman-Owned and Family Operated

Flat-Rate Pricing with No Surprises

Detail-Driven, Not Just Dust-Free

Services offered

Bi-weekly Cleaning

Monthly Cleaning

One-Time Cleaning

Move-out Cleaning

About us

Frequently asked questions

What is your cancellation or rescheduling policy?

Are your cleaners insured, bonded, and background-checked?

What Services do you offer?

What if I am not satisfied with the cleaning?

How do you determine pricing for your services?

Terms and Conditions

Sign Up Now

Little Luxuries Cleaning

Housekeeping Made Simple: Serving Northern Virginia: Reston and Ashburn

Experience the Little Luxuries Difference

Exclusive Building Expertise

Woman-Owned and Family Operated

Flat-Rate Pricing with No Surprises

Detail-Driven, Not Just Dust-Free

Services offered

Bi-weekly Cleaning

Monthly Cleaning

One-Time Cleaning

Move-out Cleaning

About us

Frequently asked questions

Question

What is your cancellation or rescheduling policy?

Question

Are your cleaners insured, bonded, and background-checked?

Question

What Services do you offer?

Question

What if I am not satisfied with the cleaning?

Question

How do you determine pricing for your services?

Question

Terms and Conditions

Sign Up Now